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Helpful, friendly, focused - they know what they're doing. - Robert Jackson


Always get the service I require with speed and efficiency. - John Doublard


Because my car comes back to me serviced, clean and feels and looks like a new car and the staff are always nice both on the front desk, showroom and the workshop. - Suzanne Bidel


The services offered by Derek Warwick Honda are second to none. - Richmond Robinson


I have never had a complaint about the services offered and the friendliness and respect of the staff. I would never go anywhere else. - Joy Bell


Very good service from staff, who are friendly and welcoming. We took a long time to come to a decision and were unsure at times and they were very patient. Overall package in terms of purchase and ongoing care etc appears very good and not available elsewhere locally. - Alice Perchard


Collection and delivery at the times we requested. Service and car cleaning excellent, minor 'foliage' scratches removed without asking, a very pleasant surprise. Did not visit dealer this time, so not sure of facilities now available. - Trevor Copp



Honda named UK’s most reliable car manufacturer for ninth consecutive year


Honda has once again retained its crown as the UK’s most reliable used car manufacturer, scooping top spot in research conducted by WhatCar? and Warranty Direct for the ninth consecutive year.

The independent research analysed 50,000 live Warranty Direct policies for cars between three and eight years old, to give a Reliability Index of 37 car manufacturers. The Index takes into account failure rates, age of car, mileage and cost of repair to give an overall score for reliability.

The achievement further underlines Honda’s reputation as a trusted and dependable manufacturer; with low failure rates and lower than average repair costs compared to competitors. The research also reveals the Honda Jazz to be the most reliable used car on the UK market today, the second such accolade for the Jazz this year, and one of many that the ever-popular super mini has won over the years.

Jim Holder, Editor of What Car? magazine commented: “Honda’s success in the Reliability Index is chiefly down to low failure rates. However,when things do go wrong, the cars are also relatively cheap to fix. Reliability is always one of the key attributes buyers look for when considering a used car purchase, so manufacturers that consistently demonstrate durability will always do well with the consumer.”

Philip Crossman, Managing Director of Honda (UK) commented:“To be named most reliable manufacturer by such authorities as What Car? and Warranty Direct is a real achievement, and to take the title for the ninth consecutive year is fantastic. Our success is built upon the trust that customers have in our brand to keep them on the move with great products and great service.”

Added: 04 June 2015

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