Helpful, friendly, focused - they know what they're doing. - Robert Jackson
Always get the service I require with speed and efficiency. - John Doublard
Because my car comes back to me serviced, clean and feels and looks like a new car and the staff are always nice both on the front desk, showroom and the workshop. - Suzanne Bidel
The services offered by Derek Warwick Honda are second to none. - Richmond Robinson
I have never had a complaint about the services offered and the friendliness and respect of the staff. I would never go anywhere else. - Joy Bell
Very good service from staff, who are friendly and welcoming. We took a long time to come to a decision and were unsure at times and they were very patient. Overall package in terms of purchase and ongoing care etc appears very good and not available elsewhere locally. - Alice Perchard
Collection and delivery at the times we requested. Service and car cleaning excellent, minor 'foliage' scratches removed without asking, a very pleasant surprise. Did not visit dealer this time, so not sure of facilities now available. - Trevor Copp
Honda Named Most Reliable Manufacturer in Survey of Over 30,000 European Drivers
- Honda rated as the most reliable car manufacturer by Organisation of Consumers and Users (OCU) survey
- Honda Jazz least likely to spend time in the garage, while Civic, CR-V and Insight also rated highly
- Over 30,000 European Drivers surveyed on 178 different models
- Survey focused on reliability and experiences of European motorists
A survey carried out by Organisation of Consumers and Users (OCU), of over 30,000 European drivers focusing on the reliability of over 178 different models has found that customers rate Honda as the most reliable car brand.
Overall, Honda ranked top of the survey, receiving a reliability rating of 93/100 and with further 79% of survey respondents saying that they would recommend a Honda vehicle. The Honda Jazz was rated as the top car in terms of reliability in the “utility” vehicles category. Other Honda models were also highly rated with the Civic, CR-V and Insight placing in the top 10 of most reliable cars in their respective categories.
Price, fuel consumption, practicality and reliability are key considerations for consumers when buying a car. The OCU survey focused on reliability to find out if owners had experienced breakdowns in the past year and to find out the type of problems drivers had experienced. From this data they established a reliability index which can be used to compare the likelihood of a breakdown between different makes and models on the market.
“Reliability and quality are synonymous with the Honda brand,” says Honda Motor Europe’s senior vice president, Philip Ross. “The results of the survey highlight the importance of the quality commitments Honda has made to its customers. It is important for Honda to ensure that customers can experience the joy of owning a Honda vehicle and enjoy driving them with the peace of mind that the cars are among the least likely to experience breakdowns.”
More information about the survey can be found at: https://www.ocu.org/organizacion/prensa/press-releases/2014/fiabilidad-auto
Added: 02 February 2016
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